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On-line help services for Concentrx Technologies Subscribers


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> Live Help Online Chat Support



> Metro Manila Dial-up Numbers:
  • 835-0035
  • 835-0025
  • 456-5007
> Voice: (632) 840-4412 to 15
> Email Us: custcare@concentrixtech.net

> SMS Support:
Simply type the corresponding KEYWORD as defined below and send to (0917) 540-2509 to retrieve the requested information.

1. Check Current Usage
Keyword: current[space]usage

1. Check Latest Balance
Keyword: latest[space]balance

1. Change Password
Keyword: change[space]password[space]your new password

To enhance security and privacy, all transactions made via this feature are fully automated and human intervention free. All key words are not case sensitive so you may type them in lower or upper cases.

For you to be able to use this feature, you will need to submit a mobile number which you would like to be registered under your account. To have your mobile number regsitered, please send an e-mail to: custcare@concentrixtech.net. You will receive an acknowledgement receipt as soon as your records have been updated.

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